Account Manager

Looking for an outgoing, self-motivated individual with experience and strong skills in sales, project management, and building relationships. The Job responsibilities are as follows: Onboarding new accounts Reaching out to leads Track and own Client Success metrics, client satisfaction, response times, and reference statuses Provide continued client support and marketing strategies Provide digital strategy and guidance to improve clients marketing performance and online visibility Ensure client retention and satisfaction while actively monitoring client health metrics Drive cross-functional initiatives that will improve the overall client experience Implement client success best practices in a variety of use cases and industry verticals Conduct regular account reviews and marketing launch meetings to celebrate positive outcomes and identify opportunities for growth Ensure sure clients are 100% satisfied! • 3+ years of advertising agency experience • Minimum of 1 year as an Account Manager (where you were responsible for your clients’ relationship and success) • Digital marketing and web design project experience • Expert-level fluency with Google Suite • Ability to prepare clear and concise client-ready documents including strategy briefs and SOWs • Strong analytical skills with proven ability to demonstrate interpretation capabilities • Outstanding organizational, communication, and presentation skills • Strong client relationship and interpersonal skills who demonstrate empathy and commitment to the client and the agency team All your information will be kept confidential according to EEO guidelines.