Retention & Customer Growth Specialist (Farsi Speaking)

This position involves handling daily operational tasks and delivering high-quality support to clients through various communication channels. The specialist is responsible for analyzing customer data to spot engagement opportunities and reactivating inactive accounts to boost retention. A key part of the job is building strong relationships with high-value clients while linking support efforts to sales opportunities. The role requires strong analytical skills to interpret data and identify areas for improvement in client engagement. Candidates must be highly communicative and motivated to contribute to overall business growth. The job title indicates that proficiency in Farsi is required for this specific role. The advert does not specify any particular years of experience or formal qualifications for this position. No specific working arrangement, such as office, hybrid, or remote status, is mentioned in the description. This opportunity is suitable for professionals who are analytical, communicative, and eager to work in a collaborative environment. The company is a data-driven marketing agency based in Yerevan that focuses on performance marketing and digital strategy.