Call Center Sales Supervisor - Verizon

OneTouch Direct is looking for a Call Center Sales Supervisor to lead a team of sales representatives in Tampa, FL. The role involves supervising daily operations, guiding team members to enhance their performance, and ensuring customer satisfaction. Responsibilities include monitoring sales metrics, conducting performance reviews, facilitating training sessions, and addressing escalated customer inquiries. Candidates should have a bachelor's degree or equivalent experience, along with at least two years of supervisory experience in a call center sales environment. Strong leadership, communication, and analytical skills are essential, as well as proficiency in CRM software and Microsoft Office Suite. This position is suited for individuals who thrive in a fast-paced, results-oriented setting and are capable of motivating a high-performing team. The work environment is described as high-energy and family-oriented, emphasizing a culture of support and growth.