Customer Risk Manager

Salesforce is seeking a Customer Risk Manager based in Dubai, UAE, to enhance customer relationships and drive resolution strategies. In this role, the manager will address complex customer issues by coordinating efforts across various teams, including engineering, product, and sales. The position requires strong advisory skills, as the manager will provide data-driven recommendations to both internal leaders and customer executives. Proficiency in English and Arabic is essential for effective communication with stakeholders. The role is designed for individuals who excel in navigating intricate business challenges and can deliver successful outcomes in high-pressure situations. While the employment type is not specified, the focus is on candidates who are passionate about leveraging AI to transform customer interactions. This position is ideal for those looking to make a significant impact in customer success within a leading technology company.