Working Student - Customer Service & Support

In this Munich-based position, the appointed student assists healthcare staff and hospital technical crews with specialized registry applications. Everyday tasks involve resolving inbound user queries through the helpdesk platform, partnering with engineering colleagues, and simulating technical problems in internal testing environments. The position also entails writing instructional documentation for the self-service portal alongside contributing to routine operational workflows. Candidates need strong analytical capabilities, excellent interpersonal skills, a client-focused attitude, and the capacity to work in an organized, self-directed manner. Applicants must be currently enrolled in a degree program such as computer science, medical engineering, electrical engineering, or an equivalent discipline. Professional fluency in German is essential, accompanied by a solid proficiency in English. The post offers adjustable hours and uses a hybrid arrangement operating within Germany. This opening is tailored for university students seeking practical exposure to clinical software, hospital processes, and healthcare hardware interactions.