Customer Success Executive (with sales background)

Stamina is seeking a Customer Success Executive to join their sales team in Yerevan, Armenia. This role focuses on maintaining and enhancing client relationships after project delivery, ensuring clients derive ongoing value from the services provided. Daily tasks include identifying upsell and cross-sell opportunities, conducting business reviews to demonstrate the impact of Stamina's work, and proactively addressing potential churn indicators. The ideal candidate should have experience managing a portfolio of accounts, achieving revenue growth, and engaging in commercial discussions without relying on presentations. Strong collaboration with the project management team and sales is essential for a smooth transition post-implementation and for scoping new projects. While the advert does not specify language requirements or working arrangements, the role is suited for individuals with a sales background who are adept at navigating challenging conversations and fostering long-term client partnerships.