Implementation Manager

Standard Metrics is seeking an Implementation Manager to join their remote team. This role involves overseeing the entire implementation process for new customers, ensuring they are set up for success with the company's AI-driven financial data platform. Daily responsibilities include developing strategies, managing processes, and leading a team dedicated to customer onboarding. The Implementation Manager will also track key performance indicators such as customer satisfaction and delivery timelines, using this data to drive improvements. Candidates should have experience in managing deployment functions and building teams, as well as skills in designing scalable implementation processes. The role requires strong relationship-building abilities, particularly with senior stakeholders at client organizations. Collaboration with Sales, Customer Success, and Data teams is essential to ensure smooth transitions and accurate deal scoping. This position is ideal for individuals who thrive in a fast-paced environment and are passionate about helping clients achieve their business goals.