Deployment Strategist, Public Sector (EMEA)

TRM Labs is seeking a Deployment Strategist for the Public Sector in the EMEA region, focusing on enhancing the post-sale experience for public sector clients, including law enforcement and government agencies. The role involves onboarding and activating accounts across TRM's product suite, particularly the new Ardence platform. Daily tasks include defining success metrics for customers, utilizing AI to streamline reporting processes, and tracking usage benchmarks to identify at-risk accounts. The position requires proficiency in tools such as ChurnZero, Salesforce, and Gong, as well as the ability to develop new use cases that promote deeper engagement with TRM products. The role is remote, making it suitable for candidates who thrive in a flexible work environment. While the advert does not specify required qualifications or experience, it emphasizes the importance of strong relationship management skills and the ability to conduct executive business reviews. This position is ideal for individuals with a background in customer success or account management within the public sector.