Front Desk Manager

Venice Hotel Yerevan is seeking a Front Desk Manager to oversee daily operations at their hotel in Yerevan. This full-time, on-site position involves supervising front desk staff, managing check-in and check-out processes, and ensuring a seamless experience for guests. The role requires handling guest inquiries, resolving issues, coordinating room assignments, and overseeing reservations and billing. Strong customer service skills are essential, along with the ability to communicate effectively both verbally and in writing. Candidates should have experience in receptionist duties, including managing phone calls and greeting guests. Proficiency in reservation management systems is also necessary. Previous experience in hotel front desk operations or hospitality management is preferred. This role is ideal for individuals who thrive in a service-oriented environment and are committed to delivering high standards of guest satisfaction.