Vet Clinic Support Associate

Vetcove is seeking a Vet Clinic Support Associate to enhance the experience of veterinary professionals using their platform. In this remote, full-time role, the associate will engage with users through live chats, phone calls, emails, and platform demonstrations, assisting them with purchasing decisions and processes. The position requires a proactive individual who excels in a fast-paced team environment and is enthusiastic about supporting a large community of veterinary professionals. Candidates should have experience in a customer-facing role and possess strong written and verbal communication skills. Familiarity with intercom or similar chat platforms is advantageous. The role is ideal for someone who enjoys troubleshooting and collaborating across teams to improve the user experience. Vetcove aims to modernize the veterinary industry, and this position plays a crucial role in ensuring users have a positive experience while ordering supplies.