Sales and Service Specialist in Goris SC

Viva Armenia is seeking a Mobile Sales and Service Specialist to join their team in Goris SC, Armenia, in a permanent role. The specialist will engage with customers by providing services, promoting products and tariffs, and addressing customer complaints in line with company standards. Daily tasks include traveling to various locations to deliver services, negotiating with local institutions for mobile service installations, and offering technical support for product activation and deactivation. The role also involves selling mobile devices and accessories, processing payments, and providing information on billing and service options. Candidates should possess higher education and ideally have experience in customer service or sales, along with knowledge of GSM technologies and billing systems. Strong communication skills are essential for handling customer inquiries and complaints effectively. This position is suited for individuals who are proactive and customer-focused, capable of managing multiple tasks while ensuring high service standards.