Senior Account Manager

About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world. About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com . What does an Senior Account Manager do at WPP Production? The Senior Account Manager will play a vital role in the successful running of the client account by providing high levels of client servicing, production and internal/external stakeholders management. They will be a master of communication and adaptability, ensuring deliverables across Digital and AV are always met and expectations with key stakeholders managed. They will provide impeccable professional delivery in their role and build strong relationships, whilst developing new opportunities for the account. They would ideally have experience or an understanding of creative expansion. Responsible for administration of the account Completing projects to a specific schedule and within an agreed budget Liaising with client’s brand teams to ensure smooth delivery of market-specific materials Acting as an Account brand/QC guardian Keeping the director manager updated on status of projects Highlighting and escalating quality control issues to the director manager Distributing contact reports, agendas and trackers Working closely with internal stakeholders e.g. Digital and Broadcast Collating any information needed for input to client reports and presentations Providing any additional administrative support to team as required Liaising with suppliers to obtain schedules, technical specifications and copy dates and report any issue to the direct manager The day-to-day management of clients’ marketing and advertising campaigns Regular communication and liaison with clients at a senior level Generating accurate reports and status notifications Using your knowledge and skills to push clients, the team and the agency in the most productive direction Reporting lines and key stakeholders This role reports to the Operations Director. You will work closely with Account Management, Production and Finance teams. Requirements Coordinate between all relevant parties – internal (Broadcast, Digital etc) and external (Clients and Agencies) Consistently deliver against all contractual obligations include SLAs and KPIs Manage client projects from brief to delivery ensuring final materials are on time and of the highest quality Ensure clear division of responsibility for appropriate files at each stage of the project Where project managers/producers are involved, take responsibility for ongoing communication, tracking project progress and status vs. schedules, timings, delays etc Manage, monitor and update all timelines and set realistic expectations with clients Monitor internal workflows, identify areas for improvement and make recommendations Check all materials (emails, TVCs ect.) and ensure quality control procedures have been followed before sending to clients Collate any information needed for input to client reports and presentations Manage your workload effectively and highlight to your line manager if support is required to ensure successful completion of a project 4-6 years experience of working in a TV production / digital role is essential Demonstrable experience in managing video global production projects Fluent oral and written English essential #LI-AI1 #LI-Hybrid Why work here: At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment. Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 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