Inbound Sales Representative (Remote/Eastern Time)

A Place for Mom is seeking an Inbound Sales Representative to work remotely, primarily during Eastern Time hours. In this role, you will serve as the initial contact for families looking for senior care solutions, providing guidance and support as they navigate their options. Daily tasks include handling inbound leads, conducting thorough consultation calls, and educating families about tailored senior care choices. You will also coordinate between families and care providers after completing a four-week training program. To be successful in this position, candidates should have at least two years of experience in inside sales or an inbound call center, with a proven track record of meeting sales goals. Strong multitasking abilities are essential, as you will need to manage phone conversations while taking notes on a computer. Proficiency in Microsoft Word and Excel, along with the capability to learn an internal CRM system, is required. This role is ideal for individuals who can adhere to a structured schedule, which may include evenings, weekends, and holidays, and who are empathetic and dedicated to providing excellent customer experiences.