Inbound Sales Representative (Remote/Pacific Time)

A Place for Mom is seeking an Inbound Sales Representative to work remotely, primarily during Pacific Time hours. In this role, you will serve as the initial contact for families looking for senior care solutions, providing guidance and support as they navigate their options. Daily tasks include taking inbound calls from pre-screened leads, conducting detailed consultations, and educating families about various senior care alternatives. You will also coordinate between families and care providers after completing a four-week training program. Candidates should have at least two years of experience in inside sales or an inbound call center, with a proven track record of meeting sales targets. Strong multitasking abilities are essential, as you will need to manage phone conversations while documenting information on a computer. Proficiency in Microsoft Word and Excel, along with the ability to learn an internal CRM system, is required. This position is suitable for individuals who can adhere to a structured schedule, which may include evenings, weekends, and holidays, and who are empathetic and dedicated to providing excellent customer experiences.