Customer Success Manager

Bloomreach is seeking a Customer Success Manager to join their expanding team, focusing on supporting Growth customers in the UK. In this role, you will assist brands in maximizing their use of Bloomreach's platform, particularly the AI engine Loomi, to achieve measurable outcomes. Daily tasks will involve understanding customer data, tracking, and integrations to ensure they derive value from the product suite. While you won't be responsible for writing integration code or building data pipelines, a solid grasp of how the platform operates and familiarity with the AI landscape, especially in marketing technology, is essential. The position is fully remote, allowing for flexibility in your work environment. This role is ideal for someone who is technically confident and has a strong understanding of customer success strategies. Bloomreach serves a diverse range of industries, and your expertise will help drive growth and loyalty for over 1,400 global brands.