Client Service Analyst - Livechat (Turkish required)

Bybit is seeking a Client Service Analyst for their live chat support team, specifically requiring proficiency in Turkish. This remote position involves assisting clients with inquiries via live chat or email, ensuring a high standard of customer service. The role demands a thorough understanding of the company's platform and current market conditions to effectively address client needs and provide constructive feedback to management. Analysts will also be responsible for managing and following up on client complaints, ensuring smooth frontline operations, and identifying any discrepancies or risks that need to be escalated. Candidates should possess strong problem-solving skills and a commitment to continuous improvement in team performance. This full-time position is suitable for individuals who thrive in a fast-paced environment and are eager to contribute to a leading cryptocurrency exchange.