Data Services Reports & Insights Analyst

Cloudbeds is looking for a Data Services Reports & Insights Analyst to join their remote Customer Success team. In this role, you will be responsible for transforming raw operational and financial data into actionable insights for customers. Your daily tasks will include building, analyzing, and optimizing reports within the PMS reporting suite, as well as troubleshooting any discrepancies that may arise. You will also coach hoteliers on key performance metrics such as ADR, RevPAR, occupancy, and channel performance. The position requires a strong understanding of data services and business intelligence, as you will work closely with various teams, including Product, Onboarding, Support, and Customer Success. The ideal candidate should possess analytical skills and experience in data reporting, although specific qualifications are not mentioned. This role is suited for individuals who thrive in a collaborative environment and are passionate about helping hospitality businesses enhance their performance through data-driven decisions. The position is fully remote, allowing you to work from anywhere while contributing to a global team.