Account Manager Business Information

OBJECTIVES : To take care and develop existing BI customers to meet revenue target and to convert customers into subscription. Takes care of sanity check on BI contracts (usage/contracts/billing Develop interest and awareness on Coface BI offer to secure profitable business for Coface. Ensure proper training for BI users and look for development opportunities within existing accounts Ensure renewal of contracts and upsell, limit attrition rate Provide Sales and Marketing Dpts with feedback from customers about BI products and solutions. To work closely Back Office to ensure contracts are in line with customer needs. SPECIALIST SKILLS & KNOWLEDGE Proven experience of working in a sales development role, ideally in the Business Information market Proven ability to work in a fast-paced global business Autonomous: able to self-motivate and focus on goals and activities while working on one’s own Ability to work directly with customers and with brokers Sales negotiation and communication skills Able to build rapport and long term relationships with internal stakeholders and clients to build productive networks Prioritisation: determines the importance of each task and allocates time accordingly In depth familiarity and knowledge of various contract structures in order to provide a consultative solution Ability to liaise with hunting team when finding new opportunities into a given account Knowledge of current economic climate and how it affects the market QUALIFICATIONS Minimum Master degree 2 to 3 years of experience in Account manager or Sales Desirable: degree educated in Business and/or Finance related discipline Ability to interact with customers in both French and English