Customer Support Agent

team.blue is seeking a Customer Support Agent to join their team in Leiden, South Holland. The role involves assisting customers with their IT-related inquiries through various channels, including a ticketing system, phone, and chat. Daily tasks include participating in team meetings to discuss previous results, sharing success stories, and addressing customer challenges collaboratively. The company emphasizes the importance of respect, openness, and teamwork, valuing these traits over technical skills. Candidates do not need prior experience in customer support but should have a passion for IT. The company offers internal training to help new hires develop the necessary skills to assist customers effectively. The role is suitable for individuals who enjoy problem-solving and have an interest in technology, such as gaming. While the advert does not specify the employment type, it indicates that customer inquiries may occur during evenings and weekends, suggesting a flexible working arrangement. The company promotes diversity and inclusion, welcoming applicants from all backgrounds.