US Remote Patient Care Advocate (Customer Service)

VXI Global Solutions is seeking a Remote Patient Care Advocate to assist patients in navigating their Prescription Payment Plan. Daily responsibilities include enrolling patients in the program, verifying eligibility, confirming prescription coverage, and managing cost-sharing to minimize out-of-pocket expenses. The role also involves coordinating with pharmacies to ensure the correct application of benefits during prescription fulfillment and supporting patients with medication refills and program renewals. Candidates should possess a high school diploma or GED and have experience in healthcare, insurance, or customer service, with a preference for those familiar with prescription assistance programs. Strong attention to detail is essential for success in this position. The role is fully remote, making it suitable for individuals who thrive in a flexible work environment. This position is ideal for those who are passionate about improving patient access to affordable medications and have the necessary skills to navigate complex healthcare processes.