US Remote Patient Care Advocate (Customer Service)

VXI Global Solutions is seeking a full-time Remote Patient Care Advocate to assist patients in navigating their Prescription Payment Plan. In this role, you will work directly with patients, insurance providers, healthcare professionals, and pharmacies to facilitate enrollment, verify eligibility, and manage the approval process for prescribed medications. Daily tasks include confirming coverage, applying program benefits to reduce out-of-pocket costs, and coordinating with pharmacies to ensure accurate prescription fulfillment. You will also support patients in maintaining their medication regimens and guide them through annual program renewals and updates. Candidates should possess a high school diploma or GED and have experience in healthcare, insurance, or customer service, with a preference for those familiar with prescription assistance programs. Strong attention to detail is essential for success in this position. This remote role is ideal for individuals who are organized and have a passion for helping others access affordable medications.