Customer Service Representative

Touch Support, Inc. is seeking a Customer Service Representative to join their expanding team in Yerevan, Armenia. This remote position involves responding to customer inquiries via chat, email, and phone, assisting with onboarding, and addressing technical and billing questions. The role emphasizes customer advocacy, aiming to enhance satisfaction and loyalty through exceptional service. No prior work experience is required, making it suitable for individuals looking to start their careers in the IT field. Candidates should possess excellent English communication skills, a passion for helping others, and a solution-oriented mindset. The position requires a willingness to learn quickly and the ability to work in shifts, with a stable schedule set quarterly. This role is ideal for those who enjoy working with people and are eager to develop their skills in a supportive environment.