Senior Analyst, Care

Angi is looking for a Senior Analyst to join their Customer Care team in a remote capacity. The role involves using advanced data analysis, modeling, and visualization techniques to provide strategic insights aimed at optimizing customer care functions. Daily tasks will include analyzing performance metrics such as save rate and customer churn, and generating data-driven recommendations to enhance customer experience and revenue. Candidates should possess strong analytical skills and experience in predictive and prescriptive modeling. The position requires effective communication of complex findings to non-technical stakeholders and collaboration with cross-functional teams. This role is ideal for individuals who are detail-oriented and have a passion for leveraging data to drive business decisions. Angi values a diverse workforce and encourages applicants who are eager to contribute to the home services industry.