Manager of Implementations, High Touch - EMEA

Ashby is seeking a Manager of Implementations for their High Touch segment in the EMEA region, a remote position within their Professional Services team. This role involves leading a team of Implementation Specialists to ensure high-quality onboarding experiences for mid-market customers. Daily responsibilities include managing implementation projects, aligning with stakeholders, and delivering results that meet established expectations. The ideal candidate will have extensive experience in implementation and project management, demonstrating the ability to keep teams on track and meet milestones. Strong customer-centric skills are essential, as the role requires tailoring implementations to meet specific customer needs. The position is suited for someone who can effectively work in a remote-first environment and is willing to travel occasionally for strategic customer engagements. This role is designed for individuals who excel in building and scaling high-performing teams while maintaining a focus on continuous improvement and customer satisfaction.