Conversational Designer, APAC

Cresta is seeking a Conversational Designer for the APAC region to enhance their conversational AI solutions. In this role, you will be responsible for designing and implementing advanced AI conversation models that support real-time coaching for contact center agents and virtual agents across various communication channels. The position requires a blend of conversational design expertise and project management skills, as you will oversee complex AI delivery projects from inception to deployment, ensuring alignment among stakeholders and achieving measurable business outcomes. As one of the initial hires in this area for APAC, you will also contribute to establishing best practices and expanding Cresta's market presence. The role is remote, allowing for flexibility in your working environment. While the advert does not specify required qualifications or experience, it emphasizes the importance of strong project ownership and regional influence. This position is ideal for individuals who are passionate about AI and customer experience and are eager to shape the future of conversational design in a dynamic and innovative company.