(Junior) Customer Service Agent (m/w/d)

Finn is seeking a Junior Customer Service Agent to provide support to customers throughout their car subscription experience, from contract initiation to vehicle return. The role involves managing both standard and complex inquiries, requiring collaboration with various departments to ensure high-quality customer service. Daily responsibilities include approximately four hours of phone support, making up half of the work, while the other half is dedicated to responding to customer queries via email and chat. The position is fully remote, allowing for flexibility in work arrangements. While the advert does not specify required qualifications or experience, it implies that strong communication skills and the ability to handle diverse customer interactions are essential. The role is ideal for individuals who enjoy engaging with customers and are adept at problem-solving in a dynamic environment. Fluency in the relevant language is necessary to effectively assist customers.