Call Center Associate

The position of Call Center Associate is available with Gamage Recruiters Team in Colombo, Sri Lanka. The role involves working during US hours, specifically from 6:30 PM to 3:30 AM, which requires the ability to manage night shifts. Candidates should possess strong verbal communication skills in English, demonstrating a clear and professional telephone manner. A customer-service orientation is essential, along with good listening, problem-solving, and interpersonal skills. Previous experience in a call center or customer service environment is considered advantageous. This role is well-suited for individuals who thrive in a fast-paced setting and are comfortable working during non-traditional hours. The position emphasizes the importance of effective communication and a commitment to customer satisfaction.