Administrative assistant / Customer service assistant (remotely, night shift)

ProfiConnect is seeking an Administrative Assistant/Customer Service Assistant for a furniture repair company, offering a fully remote night shift position. The working hours are from 8 PM to 4 AM. In this role, the individual will interact with warranty partners and customers, handling tasks such as answering phone calls, scheduling appointments, and responding to customer inquiries on platforms like Yelp, Angi, and Google Business. Candidates should have proven experience in administrative or customer service roles, along with proficiency in macOS and Microsoft Office. Strong written and verbal communication skills are essential, as well as excellent organizational abilities and the capacity to multitask effectively. Fluency in English is required, while knowledge of Armenian and/or Russian is preferred. This position is suitable for individuals who can prioritize tasks and manage their time efficiently in a remote work environment.