Bilingual: Russian and English Customer Service Specialist

The Hello Team is seeking a Bilingual Customer Service Specialist fluent in both Russian and English for a remote position. The role involves assisting customers, particularly elderly individuals, and contributing to their well-being. Candidates should possess strong organizational and multitasking abilities, as well as the capacity to work effectively under pressure while maintaining accuracy. Proficiency in Microsoft Office applications is required, along with a demonstrated history in customer service. Experience in the healthcare sector is advantageous but not mandatory. Applicants must have a C1 level of English and a strong command of Russian, both written and spoken. The position requires working hours from 9:00 AM to 5:00 PM U.S. Eastern Time, with a focus on long-term career growth. Ideal candidates are adaptable, self-motivated, and possess a positive attitude. A reliable computer and stable high-speed internet connection are necessary for this fully remote role. Interested individuals should submit their CV in English along with their WhatsApp number to the provided email address.