Call Center Specialist (Full time)

Universal Health Insurance Fund (UHIF) is seeking a full-time Call Center Specialist to enhance their customer service team in Yerevan, Armenia. The primary responsibilities of this position involve operating the communications center, where the specialist will engage with customers and provide assistance while ensuring compliance with internal protocols. Candidates should possess strong communication skills and a responsible attitude to effectively address customer inquiries. The role requires adherence to established procedures, highlighting the importance of attention to detail in daily tasks. While the advert does not specify particular qualifications or years of experience, it emphasizes the need for effective communication abilities. The position is office-based, allowing for direct interaction with colleagues and customers. This role is ideal for individuals who thrive in a structured environment and are committed to delivering high-quality service. Overall, the position offers an opportunity for those looking to contribute to a professional team within the healthcare sector.