Senior Manager, Professional Services - EMEA

Chainguard is seeking a Senior Manager for Professional Services in the EMEA region to oversee the delivery of services within their Enterprise segment. This role involves managing the entire customer journey, including onboarding, implementation, and advisory services, ensuring that clients effectively adopt Chainguard's solutions. The position requires strong operational leadership skills, with a focus on customer empathy, business acumen, and execution. The successful candidate will lead a team of Solutions Architects, setting performance expectations and supporting their career development. Responsibilities also include monitoring key performance indicators related to utilization, delivery timelines, and customer satisfaction. The role emphasizes the need for standardizing delivery methodologies and improving operational processes for better efficiency and scalability. This position is remote, making it suitable for candidates who thrive in a flexible work environment. While the advert does not specify required qualifications or experience, it implies that strong leadership and strategic operational skills are essential for success in this role.