Clerk-Reservations

Marriott International is seeking a Clerk-Reservations for their location in Tsaghkadzor, Armenia. In this full-time role, the clerk will handle reservation requests, modifications, and cancellations through various communication channels such as phone, fax, or mail. Responsibilities include identifying guest needs, verifying room availability, and explaining policies related to guarantees and cancellations. The position requires the use of a reservation system to input data accurately, including special room types and rates. Candidates should possess a high school education and demonstrate strong communication skills, as the role involves interacting with guests and colleagues in a professional manner. The clerk will also need to maintain confidentiality and adhere to company policies while providing excellent customer service. This position is suitable for individuals who can work in a non-management capacity and are comfortable with a variety of tasks, including addressing guest concerns and supporting team objectives. The role is office-based and does not offer remote work options.