Customer Success Account Manager, Digital - French

Samsara is seeking a Customer Success Account Manager for their Digital Mid-Market segment, focusing on customer renewals. In this role, you will be responsible for achieving renewal targets by ensuring customer success while maximizing financial outcomes. Daily tasks include minimizing customer attrition, negotiating favorable terms, identifying growth opportunities, and facilitating 36-month renewals. The position requires a strong curiosity about various industries, as you will engage with diverse sectors such as waste management and food distribution. Fluency in French is essential for this role, as it involves communication with French-speaking clients. The job is fully remote, allowing for flexibility in your work environment. This position is ideal for individuals who are eager to make a tangible impact on industries that are vital to the global economy and who enjoy learning about the intricacies of different businesses. Candidates should possess a proactive approach and a desire to contribute to the long-term success of the company.