Executive - Customer Services, S2S-IB

SBI Card is seeking an Executive for Customer Services in Chennai, Tamil Nadu. The primary responsibility of this role involves managing inbound and outbound calls from credit card holders to address service requests, complaints, and queries, ensuring adherence to established service level agreements. The position requires strong communication skills and a customer-oriented approach to effectively resolve issues. While the advert does not specify particular qualifications or experience, it emphasizes the importance of a commitment to customer satisfaction. The work environment promotes a dynamic and inclusive culture, making it suitable for individuals who thrive in diverse teams. SBI Card values work-life balance and offers a supportive atmosphere for employee wellness. The role is likely office-based, as no remote or hybrid options are mentioned. This position is ideal for those who are passionate about customer service and eager to contribute to the evolving landscape of digital payments in India.