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VFRYT is seeking two Customer Support Executives to join their team in Chennai, Tamil Nadu. The role involves providing customer assistance through various channels, including phone calls, emails, and chats. Executives will be responsible for addressing customer inquiries, coordinating with teams for proof of delivery collection, and tracking vehicles using an in-house dashboard. The position requires prompt resolution of customer issues while maintaining professionalism and accurate record-keeping through CRM software. Candidates should have 0 to 2 years of experience, with fresh graduates encouraged to apply, particularly those interested in the logistics sector. Proficiency in English, Tamil, and Hindi is essential, along with basic Excel skills. The role is full-time and permanent, suitable for individuals who can join immediately. Strong communication, coordination, and management skills are key attributes for success in this position.
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