Customer Support Specialist

Ari Tanem is seeking a Customer Support Specialist to enhance customer satisfaction through effective communication and problem resolution. The role involves providing technical support and addressing customer concerns, requiring strong analytical skills to identify areas for improvement. Candidates should possess excellent interpersonal skills and a customer-centric attitude, demonstrating empathy and patience in their interactions. Proficiency in relevant CRM tools and basic technical platforms is essential, along with the ability to convert inquiries into sales. The ideal candidate will have experience in customer support, preferably in tourism, hospitality, or a related field, and a bachelor's degree in Business, Communications, or a similar discipline is preferred. Fluency in Armenian, English, and Russian, both written and spoken, is a requirement for this position. This role is well-suited for individuals who are passionate about fostering connections and creating meaningful experiences, aligning with Ari Tanem's mission to reshape the gifting culture in Armenia. The specific employment type and working arrangement are not stated in the advert.