Client Success Manager - Enterprise Accounts

FIXD Automotive is seeking a Client Success Manager for their AppraisalPRO product, which supports dealerships in the vehicle appraisal process. This remote, full-time position involves onboarding new dealership customers, providing initial training, and offering ongoing support to ensure clients derive value from the system. The role requires the ability to quickly resolve technical issues and collaborate with internal engineering teams when necessary. A key aspect of the job is to monitor product usage proactively, identify potential concerns, and build strong relationships with decision-makers to become a trusted advisor. The ideal candidate should possess excellent interpersonal and communication skills, enabling them to effectively present ideas and recommendations. While specific experience requirements are not mentioned, the role is suited for individuals who excel in relationship-building and have a strong customer service orientation. This position is fully remote, allowing for flexibility in work arrangements.