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KEY OPERATIONAL RESPONSIBILITIES Manage the fitness centre's financial operations, including budget preparation, revenue enhancement, and expense control Oversee and maintain the facility, ensuring peak condition and adherence to safety standards Develop and implement fitness programmes, including aerobics and specialised offerings Train and supervise fitness staff in areas such as member management, sales techniques, and exercise instruction Conduct fitness assessments and develop personalised exercise programmes for members Lead various exercise classes, including cardiovascular conditioning, strength training, and flexibility sessions Provide instruction and counselling on exercise prescription, nutrition, and stress management Develop and coordinate marketing strategies and special events to enhance membership and revenue Ensure excellent customer service and member satisfaction Maintain accurate records and inventory of supplies Collaborate with other departments to maintain positive relationships within the spa and hotel Conduct staff meetings, performance appraisals, and training sessions Stay current with industry trends and maintain personal fitness as a role model for members

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