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B2C Luxury Travel Consultant - South Africa Specialist

African Safari Group

RemoteFull-time

About the role

African Safari Group is seeking a B2C Luxury Travel Consultant specializing in South Africa to work remotely. The role involves directly consulting with international clients to create and sell customized travel itineraries that highlight luxury accommodations, safaris, and unique cultural experiences across various regions of South Africa. Candidates must have at least one year of experience in direct B2C sales, with a strong background in luxury travel or safari sales specific to South Africa. Essential skills include the ability to advise clients on destinations, manage bookings from inquiry to completion, and identify upselling opportunities. Familiarity with CRM systems is also required to maintain accurate client information. The position is suited for individuals with excellent communication skills and a passion for building long-term client relationships. This role is ideal for those who possess strong destination knowledge and a proven track record in closing high-value travel bookings.

The advert

African Safari Group (ASG) is a leading luxury travel company specialising in bespoke African travel and safari experiences. We are looking for an experienced B2C Luxury Travel Consultant – South Africa Specialist to join our growing team. Professional South Africa luxury travel and/or safari sales experience is an essential requirement. You will work directly with international clients to design and sell tailor-made South African journeys, combining luxury accommodation, safari, wine, food, scenery, culture and unique experiences. You should be able to confidently advise clients on different South African regions and build itineraries that combine destinations effectively rather than simply selling individual properties. This is a direct B2C sales role requiring strong consultation, destination expertise and sales ability. Key responsibilities include: Consult directly with international clients. Design and sell tailor-made South African travel itineraries. Advise clients on destinations, lodges, hotels, experiences and logistics. Combine different regions into seamless itineraries. Prepare and present detailed quotations and itineraries. Manage clients from initial enquiry through to booking. Build long-term client relationships. Handle objections and close high-value bookings. Identify upselling opportunities. Maintain current knowledge of South African properties and experiences. Maintain accurate CRM information. Work closely with internal teams to ensure excellent client delivery. Requirements Minimum 1 year's proven experience in direct B2C sales to clients. Professional South Africa luxury travel and/or safari sales experience is essential. Strong practical knowledge of South Africa as a luxury travel destination. Experience selling high-value travel. Proven ability to consult, upsell and close bookings. Strong destination and product knowledge. Excellent communication and client relationship skills. CRM experience. Strong organisation and attention to detail. Ability to work independently in a fully remote environment. Genuine passion for South Africa, travel and safari. Candidates without relevant professional South African travel experience and at least 1 year of direct B2C sales experience will not be considered. Benefits Fully remote – including training and onboarding. Consistent training and ongoing support. Genuine career growth opportunities. Supportive and ambitious company culture. Opportunity to work with international luxury travellers. Exposure to high-value bespoke travel. Opportunity to grow with a rapidly expanding African travel company. Technology-driven and innovative working environment. Visionary owners who are constantly moving the business forward.

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