Technical Support Representative
Liberty Lake
OpenEye, part of Alarm.com, is hiring a Technical Support Representative in Liberty Lake, WA to help customers with its video security products and related software. The role involves handling support by phone and email, investigating hardware, software, and network issues, and helping with problems involving cameras, recorders, switches, routers, and remote systems. It is a full-time onsite position with an evening-to-overnight schedule that supports an international customer base. This job would suit someone who is comfortable troubleshooting technical issues, working directly with customers, and contributing to a service-focused team.
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