Head of store (CAVE Gourmet Food and Wine)

ArtLife Property Management is looking for a Head of Store to manage the CAVE Wine Shop located in the ArtLife Kempinski Residences in Yerevan. This full-time position involves overseeing daily retail operations, ensuring compliance with company standards, and maintaining high presentation and cleanliness levels. The role requires strong leadership skills to supervise staff, organize schedules, and monitor employee performance. The Head of Store will also be responsible for enhancing customer service, supporting premium wine sales, and addressing complex customer inquiries. Candidates should have a background in retail management, with a focus on operational excellence and commercial growth. Experience in inventory management and supplier coordination is essential. The position demands a customer-oriented approach and the ability to build long-term relationships with clients. Fluency in relevant languages is likely necessary to engage effectively with a diverse clientele. This role is ideal for individuals with a passion for gourmet food and wine, looking to contribute to a high-end retail environment.