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Associate - Equipment Services Support

Avantor

Coimbatore

About the role

Avantor is looking for an Associate to join their Equipment Services Support team in Coimbatore, Tamil Nadu. This role involves being part of a customer support team, where the individual will handle various tasks such as responding to customer inquiries, resolving product and service complaints, and managing pricing and invoice queries. The position requires effective communication skills and a professional demeanor, particularly over the phone. Candidates should have at least one year of relevant experience and a degree in any field, with a preference for those familiar with Microsoft Excel. The role demands the ability to multitask and maintain attention to detail while working under pressure. A strong focus on customer service and teamwork is essential, as the associate will contribute to achieving team goals. The position is office-based, and the ideal candidate should be self-motivated and accountable for their responsibilities.

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