Receptionist

This full-time position at the Best Western Plus Congress Hotel in Yerevan involves managing the front desk and handling various administrative duties. The role serves as the primary point of contact for visitors, requiring the employee to greet guests and coordinate daily front-desk operations. Key tasks include processing check-ins and check-outs, registering guest details, and distributing correspondence. The receptionist must also manage incoming phone calls, redirect them appropriately, and provide visitors with necessary information. Additionally, the employee is responsible for issuing room keys and ensuring they are returned to the desk. The position may involve performing other duties assigned by management based on the individual's capabilities. Candidates must possess fluent proficiency in Armenian, Russian, and English. Strong written and verbal communication skills are essential for this role. The ideal applicant should demonstrate excellent organizational abilities, along with the capacity to multitask and manage time effectively. A proactive and resourceful approach to problem-solving is required, as is a strong customer service orientation. The job demands a professional attitude and the ability to prioritize tasks under pressure. The working arrangement includes a fixed schedule with shifts determined by the employer. Notably, the role requires one night shift per week. This position suits individuals who are reliable, organized, and comfortable with direct guest interaction in a hotel environment.