Client Services Specialist

This position at BostonGene Technologies in Yerevan involves acting as the main liaison for clients, ensuring their needs are met with high quality and on schedule. The specialist handles daily inquiries, coordinates various requests, and maintains clear communication throughout the entire service process. A significant part of the job involves securely managing and processing sensitive client and patient data with precision. The role requires close collaboration with internal departments such as Sales, IT, Billing, Laboratory, and Clinical teams to streamline workflows and resolve operational issues. This cooperation helps maintain data accuracy and guarantees that services are delivered promptly. The company develops an AI platform for tumor and immune biology that aims to speed up and reduce risks in clinical trials by integrating complex biological and clinical data. While the specific technical tools are not listed, the role demands strong attention to detail, effective communication, and solid problem-solving abilities. Candidates must be capable of juggling multiple priorities while upholding high standards of service and efficiency. The advert does not specify required qualifications, years of experience, language requirements, or the specific working arrangement such as office or remote status. It also does not detail who the role is specifically suited for beyond the general skill set mentioned. The employment type is not stated in the provided text.