Support Specialist - Radiotherapy (RT) - Poland
RemoteFull-time
About the role
Brainlab is seeking a Support Specialist in Radiotherapy to work remotely, primarily serving clients in Poland, Spain, and occasionally Portugal and other European countries. The role involves installing radiotherapy and radiosurgery systems, providing after-sales service, and performing maintenance and repairs. Daily tasks include conducting routine calibrations, addressing technical issues, and ensuring customer satisfaction through effective communication. Candidates should possess a degree or certification in Medical Physics, Medical Dosimetry, or radiation therapy, along with strong IT skills and experience in diagnosing IT infrastructure problems. Familiarity with linear accelerators is also beneficial. This position is ideal for individuals with a technical background in medical technology who are adept at client interaction and problem-solving.
The advert
From the initial planning phase to the treatment of the patient, the Brainlab solutions in the field of oncology allow clinical personnel to deliver faster and more precise treatments. Our radiosurgery systems, such as Novalis powered by Truebeam, are able to deliver non-invasive treatments in just a few minutes and can treat cancerous or non-cancerous tumors anywhere in the body. Thanks to their unique technology which adapts the shape of the beam to match the form of the tumor, Brainlab technologies provides physicians with the certainty that the most appropriate dose is dispensed to the patient while protecting the healthy cellular tissue.
To help our customers in the field of radiotherapy and radiosurgery, Brainlab is looking for a home office based field service engineer in Warsaw.
As a Support Specialist RT your main task will include:
to install the radiotherapy and radiosurgery systems for the customers in your region and in Spain, partly also in Portugal and other countries in Europe
to provide after-sales service for our radiotherapy and radiosurgery systems, including diagnosis tasks as well as service, maintenance and repairs
to act as the technical Brainlab face to the customer by communicating efficiently with the clients, understanding any problems which arise and responding in the most appropriate manner
to conduct routine calibrations as well as preventive maintenance services
to make our customers - e.g. physicist Team - familiar with Brainlab products; further customer training is then performed by a dedicated trainer team
to provide full service satisfaction to clients
You have a Degree/Certification in Medical Physics, Medical Dosimetry, radiation therapy technicians or equivalent
You have a very good knowledge in the field of informatics as well as experience in diagnosing issues in IT infrastructure and networking topics
Your good knowledge of linear accelerators is also an advantage for this position
Prior experience in service/maintenance in the field of robotics and/or electro mechanics
Proficiency of English and Polish both written and spoken are a necessity to be successful in this position
Excellent social, team-work and self-management skills
You are highly flexibility and would be willing to travel around 80% of the time for your position
Motivated self-starters with excellent interpersonal skills and the ability to work independently should apply now!
A mutually-supportive, international team
Meaningful work with a lasting impact on medical technology
Company car, cell phone, laptop - also for private use
Flexible working hours as well as homeoffice
Comprehensive training and continuing education opportunities
Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Ayline Föll
How to apply
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