Implementation Specialist

CerebriOS is hiring a remote Implementation Specialist to support customers as they move from purchase to live use of its B2B SaaS analytics platform. The role focuses on onboarding new clients, setting up data connections and configurations, coordinating with internal teams, and keeping implementation projects on track through launch. It also involves checking workflows and data before handoff, producing onboarding documentation, and spotting ways to improve the process as the customer base grows. The position suits someone with at least two years of experience in implementation, onboarding, customer success, or project coordination, especially in business software, and who is organized, collaborative, and comfortable working with technical requirements.