Customer Service Representative - Hindi and English (Interim)

Catawiki is seeking a Customer Service Representative fluent in both Hindi and English for an interim position. This role involves engaging with a diverse range of customers, addressing their queries, and resolving disputes between buyers and sellers through various communication channels, including chat, email, phone, and social media. The representative will play a vital role in ensuring customer satisfaction and fostering repeat business, which is essential for the company's growth. The position requires strong problem-solving skills and the ability to mediate effectively. While specific qualifications or experience are not mentioned, a passion for customer service and the company's mission is emphasized. The role is fully remote, allowing for flexibility in work arrangements. This opportunity is ideal for individuals who thrive in dynamic environments and are open to feedback and change. Catawiki values ownership, impact, and a commitment to customer satisfaction, making this position suitable for those who align with these principles.