Customer Support Specialist

Colibrix One is seeking a Customer Support Specialist based in Yerevan to provide assistance to clients and partners regarding various issues related to acquiring and payment systems. The position involves addressing technical inquiries, conducting initial diagnostics, and investigating problems that impact transaction processing. Effective communication with clients and collaboration with internal teams are essential for resolving technical challenges promptly. The role requires a strong understanding of customer support processes, particularly in a technical context. While the advert does not specify the exact qualifications or years of experience needed, candidates should be prepared to engage with complex issues. Proficiency in relevant languages is implied, although specific language requirements are not mentioned. This full-time position is likely to be office-based, emphasizing direct interaction with clients and team members. The role is well-suited for individuals who thrive in a dynamic environment and possess strong problem-solving skills.