Customer Support Agent (Remote)

CRAE GROUP LTD is hiring a remote Customer Support Agent to handle customer contact by chat and email, resolve questions and issues, and pass more complex cases to the right team. The role also involves learning the company’s products, terms, offers, and functions, and carrying out initial checks on reported problems. It requires strong written and spoken English, good communication, computer skills, fast typing, and the ability to manage several tasks at once. The company says it is looking for someone with at least 2 years of online customer support experience who can work well in a fast-paced, remote setting.