Senior Software Engineer, Backend - Platform Team

Cresta is seeking a Senior Software Engineer to join their Platform Team, focusing on backend development. The role involves building and enhancing backend systems that facilitate customer integrations, particularly for agent assist services in chat and email. Daily tasks include collaborating with frontend, machine learning, and infrastructure teams to expand backend services and resolve any integration issues that may impact user experience or system performance. The position also requires working with the authentication and security team to ensure compliance with industry standards and best practices. While the advert does not specify required qualifications or years of experience, it emphasizes the need for expertise in backend development and familiarity with scalable authentication systems. The role is fully remote, making it suitable for candidates who thrive in a flexible work environment. This position is ideal for individuals passionate about leveraging AI to enhance customer experiences and who are eager to contribute to innovative solutions in a dynamic setting.